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Canonical

2022 – 2024

Joining Canonical, the company behind Ubuntu, felt like stepping onto the global open-source stage. Here I refined my skills in cloud automation, large-scale deployments, and open-source collaboration—all while working with some of the brightest engineers in the industry.

Role

Field Software Engineer (Cloud & DevOps)

I was responsible for delivering end-to-end Telco Cloud projects—from the first customer conversation to production hand-over. This meant not only writing code and automating infrastructure, but also engaging with customers on RFX/RFI, preparing Statements of Work (SOWs), and supporting pre-sales activities.

Key Highlights

End-to-End Project Delivery

  • Led design, architecture, and implementation for complex multi-site cloud environments.
  • Coordinated timelines, QA, and stakeholder communication to ensure on-time, high-quality delivery.

Pre-Sales & Customer Engagement

  • Participated in RFX/RFI processes, translating customer requirements into actionable proposals.
  • Drafted detailed SOWs and presented technical solutions to both business and technical audiences.

Presales

Delivering pre-sales speech at one of the Field Engineering Sprints - Vancouver, CA (2024)

Cloud Architecture & Automation

  • Designed aggregated, disaggregated, and hyper-converged cloud platforms using the Charmed Framework.
  • Automated NFVI deployments with Terraform providers for Juju and MAAS, reducing delivery times and manual errors.

Hackathon

Coding a new Terraform and Juju based cloud deployment solution at a Field Engineering Hackathon.

Edge & NFV Solutions

  • Built MicroK8s-based clusters with a Realtime Kernel for low-latency telco workloads.
  • Implemented offline repositories for air-gapped cloud deployments—ensuring updates and security compliance without internet access.

Monitoring & Security

  • Deployed Prometheus, Grafana, Grafana Agent, NRPE, and Alertmanager for full-stack observability.
  • Secured deployments with Ubuntu Security Guide (USG) to meet CIS benchmarks.

Open Source Engagement

  • Contributed to projects like OpenStack, Kubernetes, and the Charmed Operator Framework, collaborating with a vibrant global community.

Core Tech Stack

  • Cloud & Infrastructure: Ubuntu OpenStack, Kubernetes, Juju, MAAS, MicroK8s
  • Automation & IaC: Terraform, Ansible, Python
  • Monitoring & Security: Prometheus, Grafana, Alertmanager, Ubuntu USG

Takeaways

Working at Canonical strengthened my ability to own the entire delivery lifecycle—from pre-sales to production.
I learned to navigate customer requirements, create clear SOWs, and deliver scalable, secure, and fully automated cloud platforms while staying true to open-source values.

Dinner

Enjoying dinner with team on a fine winter evening in Vancouver, CA.

Team

Telco Field Engineering team (EMEA).